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Terms and Conditions

Terms and Conditions of Sale flutesonline.com a Limited Liability Company, provide their services to you subject to the following conditions. By visiting, shopping, or making a purchase with flutesonline.com LLC you accept these conditions. Prices & availability are subject to change. We strive to be as accurate as possible but prices and information contained within this website are subject to errors and omissions. We reserve the right to refuse to honor any incorrect Internet prices as we cannot account for the occasional human error. Payment Forms of Payment: We accept Visa, MasterCard, Discover, American Express and PayPal through our website. In addition, we offer customers the option to pay via money order, and personal check. Payment Policy: Credit cards are billed immediately upon submission of online orders. Shipping Orders ship out in approximately 1-2 business days unless they are out-of-stock. If an item is out of stock we will contact you in a timely manner. We use the following shipping companies: DHL and US Postal Service. Shipping times vary from 2 to 6 business days depending on how far the merchandise is being shipped. Correct Address: Please make sure we have your correct shipping address. If you supply us with the wrong address, or if your address changes after the order has shipped, shipping delays and fees may be incurred. Damages: Please notify us within 5 days following the delivery of the order to report items damaged in shipping. Save all boxes and packing. Cancellation Policy Cancellations: Please contact us immediately if you wish to cancel your order. Customers are refunded the entire amount of the purchase price when they cancel their order before it ships. Customer is responsible for all shipping costs incurred and for orders canceled after being shipped. This includes orders that are still in transit. Warranties  There are various warranties offered from different manufactures of the products listed on this site.  Each one varies so please inquire for details about a particular manufacture.  All warranties, express or implied, are limited only to the replacement or repair of the product at the manufactures discretion. Refund & Return Policy Limited Refund Policy: Customers are refunded the entire amount of the purchase price when they cancel their order before it ships. If the correct order is delivered and there are no defects in materials or workmanship, but is disliked or not wanted for any reason, the customer has 5 days following delivery to contact us for return information and addresses. The customer is responsible for packaging and shipping the merchandise back to us. Once the order is returned to the us, inspected, and determined to be in like new condition, we will refund the purchase price, less: -Outbound Freight Charges -Your Return Freight Charges Wrong Order Received: Please contact us immediately if you receive something other than what you ordered. We will arrange to have the incorrect item picked up at our expense and ship out the correct order ASAP. Privacy Policy Click here to see our privacy policy. Jurisdiction flutesonline.com LLC exists solely within the state of Pennsylvania. You agree that regardless of where you reside or where your browser is physically located, your viewing and use of flutesonline.com LLC occurs solely within the County of Bucks in the State of Pennsylvania, and that all content and services shall be deemed to be served from, and performed wholly within Pennsylvania. You agree that Pennsylvania law shall govern any disputes arising from your use of this website, and that the courts of the state of Pennsylvania shall have exclusive jurisdiction over any disputes.